TECHNOLOGY & VISIBILITY
Fewer unknowns between pickup and delivery.
Delivery technology should make your day easier. DCS brings tracking, proof of delivery, and human support into a clearer delivery experience.
POWERED BY EBOXCHAIN
A clearer view.
A more connected workflow.
DCS partners with eBoxchain for delivery technology that supports real-time visibility, routing, and delivery confirmation. We’ll walk through the tools available for your service and the way your team works.
What your team can see
Delivery progress and location visibility.
What your team can confirm
Proof of delivery, with signature and photo capabilities.
What your team can review
Delivery data and reporting to support operational conversations.
FROM REQUEST TO CONFIRMATION
Understand the journey, end to end.
01 / Order & coordinate
Share shipment information and agree on service requirements.
02 / Dispatch & deliver
Follow the movement and communicate when a delivery needs attention.
03 / Confirm & review
Access delivery confirmation and review the information that matters to your team.
Make the technology fit your process.
Tracking & patient communication
Discuss the visibility, ETA, and notification options available for your delivery program, including patient SMS where configured.
Pharmacy system integration
Tell us which system you use and what information needs to move between systems. Our team will confirm the available integration path and scope.
Reporting & data
Define the delivery information your operations team needs, the review frequency, and the format that works for your workflow.
A useful demonstration
Bring a typical delivery scenario. We can use it to explain the workflow, visibility, and delivery confirmation options.
YOUR ACCOUNT, IN ONE PLACE
Less searching.
More clarity.
Create an order, look back at delivery activity, and access account tools through the DCS customer portal. Your account setup determines the features available to your team.
Need help with an existing delivery?
Sign in to the DCS customer portal to access your account and delivery tracking. For help with an existing order, have your order reference ready when you call.
See how it would work for your team.
Let’s walk through a delivery scenario and the information your team needs at each step.